Abstract

In recent years, the interests and motivations of tourists for nature and leisure have increased. The objectives of this study include following: (i) identifying the underlying variables or motivational dimensions in ecotourism; and (ii) analyzing the demand segmentation in ecotourism. This empirical study was conducted in The Arenal National Park and The Caño Negro National Wildlife Refuge in Costa Rica, a country with ecological importance for ecotourism. The sample consisted of 310 surveys obtained in situ. For data analysis, factor analysis and a non-hierarchical K-means segmentation were performed. In the study, seven motivational dimensions in ecotourism were obtained, such as “Self-development”, “Interpersonal relationships and ego-defensive function”, “Nature”, “Building personal relationships”, “Rewards” and “Escape”. Moreover, the characteristics of the different segments are established according to their motivations; thus, there are three segments of ecotourists: “Reward and escape”, “Multiple motives” and “Nature”. The findings of this research provide management guides to public institutions and information for companies for developing products according to demand.

Highlights

  • Published: 1 September 2021Ecotourism is an important type of tourism that has an annual growth of 5% globally, becoming the type of tourism that grows three times faster than tourism in general [1]

  • The six dimensions identified in this study are similar to those of Iversen [37] et al The academics found the following as motivational dimensions: status, novelty, relaxation, active nature and social interaction

  • They are necessary for ecotourism to find segments that provide information and to facilitate the development of products adapted to the specific characteristics of each group

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Summary

Introduction

Ecotourism is an important type of tourism that has an annual growth of 5% globally, becoming the type of tourism that grows three times faster than tourism in general [1]. Motivation, has become a fundamental concept for travel behavior since it determines different aspects of tourism regarding the reasons for traveling, the specific destination and the overall trip satisfaction [6]. In this sense, the motivations are different for each tourist [7]

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