The role of Knowledge Management & Organizational Learning in Indian IT organizations

Abstract

Knowledge and learning improve performance and development of economy. The academic literature in organization learning and knowledge management has progressed over the last decade and has demonstrated increasing diversity and specialization. To understand the role of knowledge management and organization learning in knowledge management, research was conducted in Indian IT industry. The findings with respect to the knowledge management strategies, the organization learning and the effect of technological innovation was obtained. The findings show that the ever changing technologies is compelling companies to put more effort on improvising on tools. Further, employees do believe that knowledge management leads to technological innovation, but that is not the sole factor.