Determinants of Organizational Learning in a Firm: An Empirical Analysis of Indian IT Industry

Abstract

Organizational learning is a deep-rooted concept having a diverse body of literature. It primarily discusses ideas built around the philosophy of management of learning and knowledge in a firm. These approaches help an organization to improve its effectiveness and manage sustainability in a relatively dynamic world. This research article is an attempt to present a framework that shall discuss organizational learning in the Indian IT sector. Based on an extensive review of literature, some substantial observations for analysing organizational learning have been presented in this research article. The approach constitutes queries pertaining to reasons to learn, type of learning, management of knowledge within an organization, tools and techniques, values, relevance and end results of learning to come up with a research model that could discuss the metamorphosis of organizational learning in software firms in India.