The role of digital technologies in the adaptation of citizens of Ukraine to military aggression by the Russian Federation

Abstract

Introduction. During the period of military aggression and military terrorism on the part of the Russian Federation on the territory of Ukraine, digital technologies play a very important role in the timely receipt of operational information for physical survival, notifications about actual changes in the infrastructure, and communication between the state and citizens. New services have been created or existing ones adapted to military needs, which are filled with official up-to-date information, providing users with opportunities to save lives and adapt to the ever-changing military conditions. The article examines digital solutions created by the state and its representatives, which can be effective tools that complement adaptive coping strategies in the conditions of hybrid warfare. Purpose of the article is to identify examples of applications, channels, chats and other digital solutions suitable as auxiliary tools for the application of various categories of adaptive coping strategies. Methodology. A scientific analysis of the stress level of Ukrainian citizens during the period of military aggression by the Russian Federation and the coping strategies used by them to reduce the stress level was conducted. It is shown that for the effective use of digital solutions that save the lives of citizens during the war, a basic or average level of digital literacy is required in accordance with the digital competence testing of Digigrams, especially in the indicator "information literacy, ability to work with data". The transformation of the city's digital service during the war was considered using the Kyiv Digital application as an example. Results. The presence of digital services available for installation on mobile devices, which are suitable for use in coping strategies focused on problem solving, and the insufficiency of the number of digital services that could become tools for supplementing coping strategies focused on emotional states were revealed. It was determined that the creation of digital services aimed at solving basic needs during the hybrid war became a forced incentive to increase the average level of digital literacy of Ukrainians. It has been found that a sufficient number of digital solutions have been developed to help citizens survive in wartime, but digital services are lacking as tools for coping strategies to balance The uniqueness of the Ukrainian experience of the use of digital technologies by the state in the period of hybrid warfare compared to the experience of other countries and recognition of the value of this experience at the Smart City 2022 World Congress is determined. An example of the introduction of digital solutions for the security and warning of citizens is given - the German national Cell Broadcast notification system. Conclusions. Based on the obtained results, the need for digital services and technologies aimed at reducing the stress level of Ukrainian citizens, for their mental health and psychological assistance after psychological trauma from military operations in the country, is theoretically substantiated