THE RELATIONSHIP OF LENGTH OF STAY FACTORS WITH ANXIETY LEVEL OF THE PATIENT'S FAMILY IN THE EMERGENCY INSTALLATION OF IMMANUEL HOSPITAL BANDUNG

Abstract

Introduction: The increasing number of patient visits in the Hospital Emergency Room (IGD) causes the phenomenon of overcrowding. The phenomenon of overcrowding is associated with an increase in unexpected events, service delays, increased mortality and length of hospitalization. The throughput factor is the main focus of crowding handling in the ER and an important indicator of the patient throughput process in the ER is the Emergency Department Length Of Stay (EDLOS). Too long a patient's time in the ER in getting special treatment, can give the patient's family a response to feel anxious and afraid. The purpose of this study was to analyze the relationship between the factors of length of stay and the level of anxiety of the patient's family in the Emergency Room at Immanuel Hospital.
 Method: uses quantitative research methods. The research design uses correlational analysis with a Cross Sectional approach. The population of patients who visited the ER in July-August 2022 was 1097 and the sample used was non-probability random sampling, through the calculation of the slovin formula, the number of samples was 91 respondents. The instruments used are observation sheets and questionnaires.
 Results: of the spearmen rank test obtained a p value of 0.000 <0.05, which means Ha is accepted, which means that there is a relationship between the factors of length of stay and the level of anxiety of the patient's family in the ER Immanuel Hospital.
 Conclusion: Emergency Department Length Of Stay (EDLOS) at Immanuel Hospital in the fast category includes; time for laboratory examination, review and consultation time, waiting time for transfer, while anxiety in families in the category of not having anxiety. recommendation are expected that health workers who carry out effective therapeutic communication in the ER can be further improved so that there is no prolonged length of stay which causes the patient's family to experience severe anxiety.
 
 Keywords : Length of Stay, Level of Anxiety, Emergency Room