Abstract

 
 
 The aim of this study is to investigate the relationship between teamwork and organizational trust. In the implementation section the data from the survey of 250 workers is employed in call centers in Erzurum by using relevant statistical methods. Consequently, it is found that there is a positive and significant relationship between teamwork and organizational trust. Thus, the hypothesis of the study is supported as it was expected. Besides, it is found that there are positive and significant relationships between communication, openness to innovation, participation-trust in teamwork and organizational trust, trust in management, trust in co-workers, and trust in workplace.
 
 
Highlights
Nowadays, the each day rising importance of the human factor in every field has a remarkable issue
Research and Methodology 3.1The Purpose and Method of the Research The main purpose of this study is to explore the relationships between teamwork and organizational trust in call-centers
For the teamwork scale KMO Measure of Sampling Adequacy is 0.951 and Bartlett’s Test of Sphericity, which indicates whether it is possible to derive significant factors from the research data, is 3.705,363 at p
Summary
The each day rising importance of the human factor in every field has a remarkable issue This is because of the fact that no processes are kept going on without the valuable contributions of an experienced individual. Businesses are aware that without the human factor it is impossible to be successful in the global competition or even to survive in today environment. With this awareness businesses give an attention to activities by which they can keep, motivate or give the sense of importance to the competent individuals who can work towards company’s goals and objectives. Trust occurs through past positive impressions that humans or organizations has left. The positive and significant relationship between teamwork and organizational trust is found
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
