Abstract

A B S T R A C T This paper presents a survey on relationship between social capital and knowledge management for knowledge based organizations. This research is of descriptive-correlation one and the sample includes 100 faculty members of non-governmental institutes of Babol city. The instrument was questionnaire and the analysis performed using SPSS17 and Lisrel 8.8 software. Pearson correlation test, multiple regression analysis route analysis, and structural equations modeling were used as statistical tests. The research showed that social capital had direct and significant effect on knowledge management in 99% confidence interval. Among the dimensions of social capital, trust and social norms with knowledge application; trust with knowledge acquisition; trust and social norms with knowledge transfer; trust and networks association with knowledge creation; and trust, social norms and networks association with knowledge record had significant and positive effects in 95% confidence interval. Social capital was effective on knowledge management and knowledge based organizations could promote knowledge creation, acquisition, record, application and transfer process by improving social capitals.

Highlights

  • Nowadays, the primary objective of knowledge management is to increase individuals' motivation for knowledge management to achieve the strategic, scientific and applicable goals and obtaining the only source of sustainable competitive advantage, which is knowledge

  • Knowledge is created within the individuals thought and the action of the member of the organization and mainly appears by the social process of the organization, the social capital by the social process of the organization, and social capital is considered as the source for facilitating the relationship among individuals

  • Findings of the research shows that the average dimensions of social capital in the studied centers would be at intermediate level, but the average dimensions of knowledge management would be the lower level of the intermediate (Table 1)

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Summary

Introduction

The primary objective of knowledge management is to increase individuals' motivation for knowledge management to achieve the strategic, scientific and applicable goals and obtaining the only source of sustainable competitive advantage, which is knowledge. Successful managers have always recognized and use their intellectual properties within the organization These activities are often done unsystematically and unstructured, nowadays, more attentions are paid to the role of social capital in the process of learning and knowledge management and managers pay attention to this capital as the main axis of management in organizations in order to achieve the goals, easier. Knowledge is created within the individuals thought and the action of the member of the organization and mainly appears by the social process of the organization, the social capital by the social process of the organization, and social capital is considered as the source for facilitating the relationship among individuals This source includes institutions, norms, trust, participation, awareness and many other cases, which prevails over relationships and interactions among individuals and can have different outcomes and results on individuals' performance within the organizations

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