The Relationship Between Faculty Members' Perception of Emotional Blackmail and their Organizational Trust in Jordanian Universities

Abstract

Purpose - this study aimed to determine the faculty members' perception of emotional blackmail (EB) and relationship to organizational trust (OT) in Jordanian Universities.Research Methodology - A quantitative approach used a correlational design with a convenience a random sample of a total of 289 faculty members in public Jordanian universities. EB Scale with three subscales; fear, obligation and guilt, with 25 items, and OT with a total of 12 items used in this study.Findings - the results revealed that participants perceived EB and OT at medium level. No significant differences in EB level according to participants' gender and college. There are significant differences in EB level according to teaching experiences in favour to less five years, 5-10 years, and more than 20 years. There are significant differences in EB level according to academic rank variables in favour to associate and assistant professors. No significant differences in OT level perceived according to participants' gender, college and teaching experience, while there are significant differences in OT level perceived according to participants' academic rank in favour to associate, assistant, and tutor. There is a negative correlation between EB, and OT perceive by faculty members.Practical implications - the researchers recommended that the Jordanian universities should pay attention to the (EB) and (OT) in their universities.Originality/ Value - This study is important for several reasons. EB influences the OT at any given organization, specifically universities. The findings of this study will contribute to the knowledge of EB and OT, revealing strategies that will help leaders establish organizational trust among faculty members.