The Relationship Among Perceived Gender Discrimination, Job Satisfaction, and Turnover Intention and the Moderator Role of Gender

Abstract

The main purpose of this chapter is to investigate the effect of gender discrimination perceptions of hotel employees on their job satisfaction levels and turnover intentions. A second aim is to compare employees' perceptions of gender discrimination by their sex. A final aim is to investigate the moderator role of gender in the relationship between perceived gender discrimination and job satisfaction. For this purpose, a study was conducted, and 267 employees working in 4- and 5-star hotels operating in the city of Konya in Turkey were reached. The data were collected by questionnaire technique. As a result of the study, it was determined that perceived gender discrimination affects job satisfaction negatively and affects turnover intention positively. In addition, female employees feel more gender discrimination in the workplace than men. Gender moderates the relationship between perceived gender discrimination and job satisfaction. More clearly, the negative effect of perceived gender discrimination on job satisfaction is stronger for women than for men.