Abstract

The Wizard of Oz technique is an efficient way to examine user interaction with computers and facilitate rapid iterative development of dialog wording and logic. The technique requires two machines linked together, one for the subject and one for the experimenter. In this implementation the experimenter (the “Wizard”), pretending to be a computer, types in complete replies to user queries or presses function keys to which common messages have been assigned (e.g., Fl=“Help is not available”). The software automatically records the dialog and its timing. This paper provides a detailed description of the first implementation of the Oz paradigm for the IBM Personal Computer. It also includes application guidelines, information which is currently missing from the literature.

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