Abstract
The concept of the "frozen middle" has become a common phrase in the business world, and it refers to the group of middle managers who are often resistant to change. These managers are known to be stuck in their ways, resistant to new ideas, and hesitant to take risks. The frozen middle is a significant problem for many organisations such as the Royal Australian Air Force (RAAF), as it hinders innovation, slows down decision-making processes, and stifles progress. To understand how the frozen middle can impact organisational efficiency, it is essential to explore why this phenomenon exists and how it can be addressed. In my previous post I used Maslow’s Hierarchy of Needs as a lens to describe a possible reason why the problem exists (Williamson, 2023). In this post, I will provide an alternative explanation from a cognitive lens.
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