The quality of British management: Asia‐Pacific perceptions

Abstract

A stratified random sample of respondents was identified from databases compiled by associate researchers located in each of five countries, namely Singapore, Malaysia Taiwan, Indonesia and Japan. The aim of the study was to establish which dimensions of management skill are important to regional customers; to compare British management skills on these dimensions with those of major trading nations active in the region and to prioritise key areas for improvement if Britain is to become a valued member of the region. The major conclusion of this study was that British managers were generally perceived, amongst managers in Singapore, Malaysia, Indonesia, Taiwan and Japan, to be inferior to Japanese and US managers and, in most areas, inferior to German managers. British managers were ranked fourth above Australian and Taiwanese managers, who were ranked as the weakest amongst the countries being investigated on a number of skills.