The Quality Management of the Products Produced by the Enterprises for the Production of Metal Structures

Abstract

Currently, it is necessary to build a product quality management system that ensures the smooth operation of the organization, the competitiveness of products, the development and maintenance of the organization's quality goals. The article discusses the theoretical foundations of quality management of manufactured products at the enterprise. The necessity of quality management of the enterprise's products as the basis of the competitiveness of the enterprise is substantiated. The concept of quality management is considered. The stages of development of the quality management system are given. The threats of defective goods and their impact on the economic condition of the enterprise are considered. At the research stage, the Ishikawa causal diagram was used, developed using the 6M mnemonic technique. The quality control system of metal structures is analyzed. Losses from defects in the manufacture of metal structures were revealed. A Pareto diagram of the defected goods distribution is constructed, the data of which indicate that more than 55 % of the defects is caused by locksmiths, 17 % — undercuts, 13 % — displacement of holes and other reasons. The main reason was the insufficient level of qualification of locksmiths. In order to improve the quality of products, measures have been proposed concerning the retraining of workers, updating equipment. It is recommended at operational meetings to develop preventive and corrective measures to reduce defects, reduce the workload of engineers of the technical control department. The suggested measures will reduce the number of defective products, increase the competitiveness of the company's products.