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Abstract
The nature of educational services of higher education has been considered and a number of factors, that need to be taken into account when assessing the productivity and effectiveness of changes from the point of view of different stakeholders, taking into account the mechanism of coordination of interests, has been considered. One of the results of the study is the classification of forms of control depending on the degree of realization of the stakeholders’ interests. The analysis of existing methods for assessing the effectiveness of organizational changes in terms of their applicability to organizational changes in universities also has been made. It has been concluded, that the organization’s ability to achieve its goals depends on the degree of mutual integration and consistency of all elements of the considered comprehensive change management mechanism at the university.
Highlights
that need to be taken into account when assessing the productivity and effectiveness of changes
of the results of the study is the classification of forms of control depending on the degree
that the organization's ability to achieve its goals depends on the degree of mutual integration and consistency
Summary
Рассмотрен характер образовательных услуг высшего образования и выделен ряд факторов, которые необходимо принимать во внимание при оценке результативности и эффективности изменений с точки зрения различных стейкхолдеров с учетом механизма согласования интересов. Одним из результатов исследования является классификация форм контроля в зависимости от степени реализации интересов стейкхолдеров. Также проведен анализ существующих методов оценки эффективности организационных изменений с точки зрения их применимости к организационным изменениям в вузах. Что способность организации достигать поставленных целей зависит от степени взаимной интеграции и согласованности всех элементов рассмотренного комплексного механизма управления изменениями в университете. Ключевые слова: организационные изменения, эффективность, контроль, механизм согласования интересов, оценка результативности, внешние эффекты. Проблема контроля при осуществлении организационных изменений в вузах//Вестник университета. THE PROBLEM OF CONTROL WHILE IMPLEMENTING ORGANIZATIONAL CHANGES AT THE UNIVERSITIES
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