Model of Assesing the Effects of Organizational Change

Abstract

In this paper, we discuss quantitative and qualitative ways of assessing the effectiveness and efficiency of organizational changes. In organizational systems, they are increasingly faced with the need for such assessments due to adaptation of operations to new conditions. The assessment of organizational changes is based on comparing efficiency and effectiveness indicators before and after the change. However, the problem often arises from the lack of available data to carry out the assessment. In the first part of the paper, we presented possible ways of assessing organizational changes based on the available literature. Due to the problems and shortcomings of individual methods, we have subsequently developed a combined model for assessing the effects of organizational changes. We used the model in the case of a large business system. Based on the study results, the advantages of the presented model are identified. The model upgrades the existing assessment methods and enables a more comprehensive assessment of the effects of organizational changes.