The practice, adherence and contravention of human rights of public sectors governance in Amhara National Regional States, Ethiopia

Abstract

One of the basic democratic values which will never be compromised is the human rights of citizens. Accordingly, the basic issues that expected to be seriously considered in public sector governance are the issues of human rights. Cognisant of this, the research investigates the practice, adherence and contravention of human rights during service delivery process of public sectors in ANRS. In achieving this basic objective, a mixed research approaches was used. To realise this, a combination of both probability and non-probability sampling techniques was applied. Finally, individual respondents were contacted from customers and authorities of public service providing institutions. The collected data were analysed using both qualitative and quantitative data analysis techniques. After an intensive investigation of primary and secondary data, the research team conclude that the place and adherence of human rights in public sectors were very fragile and hereof, the research team recommends that the public sectors need to develop a human rights-based services delivery approach.