Abstract
Abstract This paper analysed the perceptions of Malaysians in engaging silence (say nothing) and in using spoken words (talk) as a tool of communication in their daily interactions. Types of topics and situations being discussed were explored in order to detect when silence or words were likely to be used by participants. Self-administered questionnaires were distributed to students and staff of three public universities. Of the 656 samples collected, 50% were Chinese, 33% were Malays, 15% were Indians and 2% others. The demography consisted of 199 males and 456 females. SPSS version 18 was used to analyse data and results indicate that the use of silence was more significantly related to issues concerning money and personal affairs. In contrast, the use of spoken words was more significantly related to issues regarding infidelity. These findings are beneficial to researchers who are doing cross cultural studies and in particular, silence. Course designers can thus develop courses which can promote harmony by introducing certain strategies such as silence which, when used appropriately, can help to alleviate misunderstandings.
Highlights
Silence, in the Asian context, is often eluded because few can appreciate its value as many do not know how to deal with silence
The findings presented in this paper provide some pertinent answers which could help disclose the type of topics and situations that can influence multiethnic Malaysians to observe silence or use spoken words
Our findings indicate that most Malaysians appear to opt for silence when emotionally depressed and when faced with “money” issues
Summary
In the Asian context, is often eluded because few can appreciate its value as many do not know how to deal with silence. Silence is cherished in Japanese interactions as it is regarded with respect. During interactions, it is a norm for the Japanese to observe silence. It is a norm for the Japanese to observe silence As both parties interact, interlocutors are somehow expected to know what is going on in their respective minds (Wong, 2010). The Japanese people tend to convey only essential information while the “decisive part” of the interaction is restrained. Both parties do not ask for that information and so waiting becomes a
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