Abstract
ABSTRACT E-mail is one of the most popular communication methods between students and instructors in a college setting, and it is necessary for a Korean as a Foreign Language (KFL) learner to be able to communicate through e-mail politely and appropriately in Korean. Previous research (e.g., Ko, 2018; Shim, 2013; Yoon & Lee, 2011) has pointed out that KFL learners were not able to use appropriate politeness strategies in writing e-mails, revealing their incompetencies in pragmatics. In this paper, we examine e-mails written by KFL and Korean Native Speakers (KNS) students, focusing on their strategies in the openings and closings. The data showed that KFL students' e-mails generally focus on the meaning of the message and do not follow a format that is appropriate between a student and an instructor in written Korean communication. This study suggests that raising students' awareness on intercultural differences between their L1 and Korean, and learning about pragmatic features, will help them to communicate through e-mail more successfully.
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