The Moroccan teacher-researchers' organizational citizenship behavior as a predictor of university performance

Abstract

When employees are satisfied with their work, they are more engaged and, consequently, demonstrate better organizational citizenship behavior (OCB), which translates into higher levels of job performance. Based on the social exchange theory, teacher-researchers' job satisfaction and organizational commitment are the main predictors of their OCB in the university environment. Throughout this article, we focus on the positive aspects of organizational behavior as an innovative approach to overcoming the constraints of Moroccan universities. More specifically, this study aims to highlight the role of organizational citizenship behavior in improving faculty and university performance. Keywords: job satisfaction; organizational commitment; performance; Teacher-researcher. Keywords: Teacher-researcher, OCB, job satisfaction, organizational commitment, performance.