Abstract
Objective To investigate how to improve test quality by monitoring and analyzing 15 clinical laboratory quality indicators from the National Health and Family Planning Commission. Methods Data were collected from clinical laboratory department of the First Affiliated Hospital of Kunming Medical University between January 2011 and August 2015. 15 quality indicators were analyzed retrospectively, including the error rate of specimen type, the coefficient variation unqualified rate of internal quality control test, the reporting rate of critical value, et al. Results The monitoring results of quality indicators basically satisfied the quality goals, except that the median of turn around time in pre-analytical phase was not established, routine internal quality control was not conducted in some laboratory tests in analytical phase and the reporting rate and reporting timely rate of critical value should be further improved in post-analytical phase. Conclusion Medical laboratory quality system can be continuously improved by means of setting up the quality goals of 15 quality indicators referring to sub-specialty and laboratory tests, as well as automated monitoring, statistics and analysis in LIS.(Chin J Lab Med, 2016, 39: 29-33) Key words: Quality indicators, health care; Quality control; Retrospective studies
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