Abstract
Telecommunication and Internet service enterprise has drastically evolved in the last 10 years across the globe. With demand for huge amounts of data and increased voice traffic, optical fibre is globally preferred technology to transmit high-speed broadband. Nonetheless, fibre optic infrastructure involves construction challenges and continues to fail for several reasons including ineffective leadership, poor stakeholder management, and unclear scope definition. The main purpose of this study was to investigate the moderating influence of project scope on leadership skills, stakeholder management, and execution of fibre optic infrastructure. The study adopted the pragmatism paradigm approach, with a cross-sectional survey design. Questionnaire, interview guide, and document review guide were data collection instruments. Census was used to select 187 respondents from a target population of 187 functional members of staff in fibre optic infrastructure departments of two mobile telecommunication, four Internet service companies, and two policy-making and regularity authorities in Nairobi County in Kenya. Quantitative data was analyzed by descriptive and inferential statistics while qualitative data was analyzed by content analysis. It was demonstrated that project scope has a positive and significant moderating influence on the combined influence of leadership skills and stakeholder management on execution of fibre optic infrastructure. This study contributes to the literature in project management by not only providing empirical evidence on project scope, leadership skills, stakeholder management, and execution of fibre optic infrastructure but also by expanding research on project scope. The results may also help professionals in mobile telecommunication and construction industries by providing strategic guideline in effective, efficient, and sustainable execution of fibre optic infrastructure.
Highlights
Telecommunication and Internet service enterprise has drastically evolved in the last 10 years across the globe
Even with previous studies focusing on ICT infrastructure and construction projects in general, none has focused on the moderating influence of project scope on the joint influence of leadership skills and stakeholder management on execution of fibre optic infrastructure and interaction among the variables. is study was, carried out to fill this knowledge gap with reference to the joint influence of leadership skills and stakeholder management on execution of fibre optic infrastructure
E objective of the study was to examine how project scope moderates the joint influence of leadership skills and stakeholder management on execution of fibre optic infrastructure
Summary
University of Nairobi, School of Open and Distance Learning, P.O. Box 7652, Nairobi 00200, Kenya. E main purpose of this study was to investigate the moderating influence of project scope on leadership skills, stakeholder management, and execution of fibre optic infrastructure. Census was used to select 187 respondents from a target population of 187 functional members of staff in fibre optic infrastructure departments of two mobile telecommunication, four Internet service companies, and two policy-making and regularity authorities in Nairobi County in Kenya. It was demonstrated that project scope has a positive and significant moderating influence on the combined influence of leadership skills and stakeholder management on execution of fibre optic infrastructure. Is study contributes to the literature in project management by providing empirical evidence on project scope, leadership skills, stakeholder management, and execution of fibre optic infrastructure and by expanding research on project scope. It was demonstrated that project scope has a positive and significant moderating influence on the combined influence of leadership skills and stakeholder management on execution of fibre optic infrastructure. is study contributes to the literature in project management by providing empirical evidence on project scope, leadership skills, stakeholder management, and execution of fibre optic infrastructure and by expanding research on project scope. e results may help professionals in mobile telecommunication and construction industries by providing strategic guideline in effective, efficient, and sustainable execution of fibre optic infrastructure
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