THE MEDIATION ROLE OF ORGANIZATIONAL CULTURE: FACTORS AFFECTING COMPETENCIES TOWARD EMPLOYEE PERFORMANCE (Study at Shipping Companies in Jakarta, Indonesia)

Abstract

This study aims to examine the effect of intellectual, emotional, and social competencies toward organizational culture. This study also examines the role of organizational culture in mediating the effectof intellectual, emotional, and social competencies toward employee performance at shipping companies in Jakarta. The method used in this study is quantitative method. The samples of this study were taken by conducting random sampling technique, by collecting samples from as many as 120 employees at the shipping companies in Jakarta. Path analysis is used as the data analysis technique. The results of this study show that intellectual and emotional competencieshave an effect toward organizational culture and have an implication on employee performance. On the other hand, social competenciesdo not have any effect toward organizational culture and employee performance. This study also found that organizational culture has an effect on employee performance. The findings of this study indicate that in order to improve employee performance at the shipping companies, intellectual and emotional competencies, as well as the application of good organizational culture are required.