Abstract
The drastic increase in turnover intention in 2020 was caused by the outbreak of the COVID-19 pandemic, which spread to Indonesia, thus affecting all lines of human life. Some reasons for the intensity of turnover intention are organizational environment, work stress, depression, fatigue, workload, and its effect on employee job satisfaction. This study aims to analyze the impact of work stress and workload on turnover intention with job satisfaction as a mediation role amongst Generation Z employees. The sample in this study was 422 people representing the Generation Z workforce in Batam. PLS-SEM was used to analyze this data. The conclusions of this study indicate that job stress and job satisfaction have a positive effect on turnover intention and job satisfaction; workload has a negative relationship with turnover intention, while job satisfaction mediates the relationship between job stress, workload, and turnover intention.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Educational Management and Innovation
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
