Impact of Time Demands of Work on Employees’ Job Satisfaction, Job Stress, and Turnover Intention

Abstract

The purpose of this study was to analyze the impact of time demands of work on job satisfaction, job stress, and turnover intention of employees of PT Bank Tabongan Negara (Persero) Tbk. Branch Harapan lndah, Bekasi (PT BTN Harapan lndah). Census methodology was applied using the total populations of PT BTN Harapan lndah with 108 populations. However, only 85 of the amount responded. The data were analyzed using path analysis with Smart PLS 2.0.M3. It was found that time demands of work did not have significant impact on turnover intention. Furthermore, time demands of work did not have significant effect on job satisfaction. On the other hand, job satisfaction negatively and significantly influenced turnover intention. Job satisfaction did not mediate the relationship between time demands of work and turnover intention. Time demands of work posi• tively and significantly influenced job stress. Job stress positively and significantly influenced turnover intention. Job stress successfully mediated the relationship between time demands of work and turnover intention. Job stress negatively and significanuy influenced job satisfaction. At last, job satisfaction suocessfully mediated the relationship between job stress and turnover intention. The results were obtained from 85 respondents in a branch of a banking company. The findings provide a better understanding of emplayee job stress and turnover intention through analyzing the time demands of work.