Abstract
Since there is a lack of studies about the relationship of IT project manager competencies and project success, this paper will address the following research question: Which competencies should IT project managers develop in order to achieve success in IT projects? To answer this question, we conducted a qualitative research with an exploratory approach. To collect data, twelve (12) in-depth interviews were done with Brazilian project managers from different companies from several business sectors. The analysis results pointed out that for our respondents the most needed category of competencies are team management, business domain knowledge, communication, project management and people skills. As other authors have affirmed, technical skills were considered to be less relevant to project success than interpersonal and intrapersonal competencies.
Highlights
Information technology (IT) project management is a research topic that has been discussed extensively in the literature (Atkinson 1999; Delone & Mclean 1992, 2002; Jetu & Riedl 2012)
The results indicated that the five IT project manager competencies that are more relevant to achieve IT project success are: team management, business domain knowledge, project management, communication and people skills
This paper addressed the following research question: what are the most relevant competencies in IT project managers’ development in order to achieve IT project success? To answer this question, we conducted a qualitative study with an exploratory approach
Summary
Information technology (IT) project management is a research topic that has been discussed extensively in the literature (Atkinson 1999; Delone & Mclean 1992, 2002; Jetu & Riedl 2012). The literature includes different studies on IT project success, such as criteria to measure project success (Atkinson 1999; Delone & Mclean 2003) and success factors (CookeDavies 2002; Young & Jordan 2008). Shenhar and Dvir (2007) emphasize that project managers should pay more attention to the business environment. A successful project: (1) increases efficiency; (2) brings positive impact to customers; (3) produces business success; (4) prepares the organization for future endeavors; and (5) affects the project team positively (Shenhar & Dvir 2007)
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