Abstract

Modern society significant part is made up of People with Limited Mobility (PLM). This category of citizens is limited in movement and experiences problems of interaction with social infrastructure: first of all, these are people with disabilities (disabled people), who, according to the World Health Organization (WHO), make up more than 15% of the world's population, as well as people moving, for example, from baggage or stroller. Researchers identify three main problems in the interaction of PLM with social infrastructure: the first is related to the physical barriers of social infrastructure facilities (SIF) the second is the inaccessibility of information about SIF, and the third includes a number of social problems caused by the attitude towards PLM within society. Efficiency improving in the field of urban mana¬gement and ensuring the information availability of SIF for PLM is possible through the use of geographic information technologies, electronic maps and digital city information systems, as well as specialized decision support systems. The purpose of research is to solve an urgent scientific and technical problem of implementing a support system for making informed management decisions in the field of ensuring the availability of information systems for PLM, as well as developing a methodology for assessing the effectiveness of the DSS. Materials and methods. Control theory for the development of an intelligent decision support method, software and hardware implementation tools, as well as an analytical, computational and graphical method for evaluating the effectiveness of development. Results. A DSS has been developed in the field of managing the availability of SIF for PLM. An assessment of the DSS functioning quality and efficiency was made, the analytical and graphical results of the efficiency assessment were reflected. Conclusion. The paper describes a methodology for the development of a DSS for managing the accessibility of SIF for PLM, including the introduction into the existing urban management system and evaluating the effectiveness of intellectual support methods in managing the accessibility of social infrastructure for PLM.

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