The Insight on Quality Assessment System in Construction (QLASSIC) Implementation in Sarawak

Abstract

Construction industry is one of the industries that contributes significantly to negative impact in terms of material, workmanship and quality of building. To overcome this issue, the Malaysian Construction Industry Development Board (CIDB) suggested a quality assessment system using a point monitoring checklist called Quality Assessment System in Construction (QLASSIC). QLASSIC is an effective tool to provide a criterion quality workmanship for contractors, hence allowing the building occupier getting the most quality building product from the developers. This initiative will be aligned with the national quality and safety aspiration as stated under the Construction Industry Transformation Programme (CITP) 2016-2020. Furthermore, in Sarawak with rapid construction industry growth of 13 percent over the year, the numbers of construction project assessed by QLASSIC is still considered at a low pace. Thus, this study aims to deliberate the insight of contractors and developers on the assessment system. Ample literature review was conducted on building quality assessment’s benefits and its challenges, and later, a pilot survey were conducted among the contractors and developers in Sarawak for validation. In conclusion, this study revealed that Sarawak construction industry is slightly increasing towards the usage of quality assessment. However, lack of knowledge and getting a lower score of assessment may discourage the continuity of the implementation. The research findings may be a basis of references and necessary measures to promote QLASSIC implementation in Sarawak.