The Information and Communication Technology’s Impact to Enhance the Tourism Industries in Indonesia

Abstract

The purpose of this study is to examine the integration of information communication and technology and the development of eTourism as a field in tourism industry, as well as the implications of ICT usage on the Tourism industry in Indonesia. Using various types of literature such as scientific articles, articles, and books, this study emphasizes and examines the importance of ICT and how these acts contribute to the tourism and hospitality sector. Tourism sector businesses should be praised for their use of ICT and use of current technology such as social networks for client engagement. The use of ICT has been carefully monitored and deployed at a low cost, needing little technical knowledge from the workforce. The purpose of this article is to raise awareness among scholars, educators, legislators, leisure entrepreneurs, and public officials on the usefulness of ICT applications in the tourism and hospitality industries in Indonesia. The work is limited to Indonesia, and the conclusion is based on previous research. The report is totally prepared using Indonesian culture. The ICT application is only used as an independent variable in the study. As a result, there may be some other factors influencing the tourist and hospitality industries in Indonesia.