The influence of uncertainty visualization on cognitive load in a safety- and time-critical decision-making task

Abstract

Decisions with spatial visualizations are often made under uncertainty and high time pressure. However, missing or improper representation of uncertainty can hamper the decision-making process. This paper investigates the impact of uncertainty visualization on cognitive load in the context of a safety-critical, time-sensitive decision-making task with a transportation system map. In a controlled experiment (n = 40) with a dual-task paradigm, we compared three different uncertainty visualization techniques and a baseline for different levels of time pressure. Cognitive load was measured using psycho-physiological metrics based on eye tracking and galvanic skin response, as well as self-reported. The results reveal significant differences in cognitive load among different visualization types, with line uncertainty representation techniques leading to lower cognitive load under both low and high-time pressure scenarios ( α < 0.05 ).