Abstract
Abstract The need of wellbeing is felt by an increasing number of individuals. This stimulates the demand for healthy products and services. All services represent nowadays an important part of the economy. This applies to wellness services as well. Still, the concept of wellness is quite new, especially in Romania. Nevertheless, the managers from the tourism industry in Romania started to use this concept more and more frequently. Wellness tourism started to develop only a few years ago in Romania. The management of tourism services in general, and of wellness services in particular, represents an extremely important aspect for the managers in the hospitality and tourism industry. This article's main purpose is to establish whether the complexity of the wellness services directly influences some aspects regarding the managements of the wellness tourism organizations that provide them. The managers have to take into account and to pay attention to all the aspects regarding services culture if they want to be able to provide high quality wellness products and services. Moreover, they have to consider an entire and complex package of services, including extra services, if they want to provide top wellness packages.
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