Abstract

This research addresses the complexity of the relationship between perceived stress, personality traits, and job performance. The main purpose of the study is to analyze how stress experienced by employees influences job performance and how personality traits can moderate this relationship. Thus, we measured these variables on a sample of 30 participants aged between 20 and 40, employed by Vodafone Romania. In order to evaluate the professional performance, we analyzed the points obtained by the employees in the analysis of performance indicators (KPI) called target lines. The obtained results show that stress is a strong predictor of professional performance, with a positive correlation between the two variables. Regarding personality traits, it can be observed that professional performance is strongly influenced by the person's level of conscientiousness. It can also be seen that personality factors such as emotional stability and conscientiousness are important when we want to have stress-free and productive employees. Finally, the present study supports and demonstrates the idea that stress and personality traits are predictors of performance.

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