Abstract
Advice of varying quality can be provided to support seekers online. This study examined whether the type of self-disclosure (demographic vs. self-concept) included in a support-seeking post elicits varying levels of advice quality in support provision. Participants ( N = 624) read and responded to an online support-seeking post. Their advice messages were assessed for quality as indexed by the use of reasoning and the sequencing of advice relative to other elements of supportive interactions (emotional support and problem inquiry and analysis). Overall, results suggested that most advice messages were behavior-oriented and did not contain reasoning or additional supportive acts. The type of self-disclosure did not affect advice quality. Theoretical implications and directions for future research are discussed.
Published Version
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call