The Influence of Role Ambiguity and Role Conflict on Employee Creativity at PT XYZ

Tinjung Desy Nursanti,Juliano Satria Indra Putra

doi:10.35384/jime.v9i2.32

Abstract

The objectives of this research are to determine the influence of role ambiguity and role conflict on employee creativity either partially or simultaneously. This research used associative method by collecting primary and secondary data obtained through the literature study, interviews, and distributing questionnaires to 30 respondents that happens to be the employee of PT XYZ. Then data is processed using multiple regression method. From the data analysis, it is shown that role ambiguity has a positive and significant influence to employee creativity as much as 36,9%. Another result of this research shows that role conflict doesn’t have a significant influence on employee creativity with a value of 7,6%. While another result of this research shows that role ambiguity and role conflict simultaneously had positive influence significantly as much as 40,4% on employee creativity at PT XYZ

Highlights

A great company is a company that could managed their human resource in order to work harmoniously and be able to run their business as planned and reach its goals and objectives
The data will be used in this research is quantitative, whereas the primary data obtained through a questionnaire using 1-5 Likert scale given to the respondents, which happens to be all of the population of the employees at PT XYZ
Through regression analysis performed on PT XYZ, the acquired results are: (1) The correlation between role ambiguity and employee creativity is 0,607

Summary

Introduction

A great company is a company that could managed their human resource in order to work harmoniously and be able to run their business as planned and reach its goals and objectives. Employees are the most valuable asset in an organization because they might act as a “spearhead’ that runs the entire task and responsibility in the company. Those become particular reason why a proper human resource management is needed. In order to work at their best, employee needs to know their job description as it is the purpose and a mandatory view of the existence of employees in organization

Objectives

Methods

Results

Conclusion