The Influence of Procurement Practices in Commercialization of Water, and Private Service Delivery in Nairobi County, Kenya

Abstract

Aim: The purpose of the study was to discuss the effect of procurement practices on commercialization of water and private service delivery in Nairobi City County, Kenya. Methods: Quantitative and Qualitative methodologies of data collection and analysis were implored in this research. The Collection of the data was through key informant interviews and questionnaires. Secondary data was obtained from library research materials, internet search and document analysis. The researcher used descriptive and content analysis techniques to analyze the data. Simple random sampling was used in selecting participants from Nairobi City residents. The target population was 4,397,073 Nairobi City County Residents and 635 Staff of the Ministry of Water, Sanitation and Irrigation; two departments were targeted in the Ministry i.e. The Water, Sewerage and Sanitation Development department and The Water Infrastructure Development Department which has a total of 168 in-post staff. Results: The study found that the components of commercialization of water greatly influences the quality control and equal access to water by the residents. These components are procurement practices, standardization machinery, and the supervision mandate by governmental agencies i.e. WASREB (Water Services Regulatory Board) and WARMA (Water Resources Management Authority). The study concludes that having good procurement practices in place, fosters integrity and professionalism in private water service provision. Recommendations: There is need for the government through its approved agencies WASREB and WARMA, to tailor-make policies that would better suit the unique Kenyan societies’ informal service providers, instead of unifying them all to be governed by a single policy. There is need to ensure private water service vendors provide quality and affordable services set out by government and its agencies. The government ought to thoroughly investigate the private water enterprises that have applied to be licensed to provide water services; not just at the national level but also the small-scale water kiosks-ought to be thoroughly scrutinized. The governmental agency WASREB ought to conduct more impromptu checks on WSPs (Water Service Providers) as opposed to only limiting itself to doing quarterly checks and visits.