Abstract
In this paper, we explore the influence mechanism of compulsory citizenship behavior. The article explores the relationship between organizational justice and compulsory citizenship behavior in the view of social exchange theory. With regression analysis of 260 samples, we find that organizational justice has a significant effect on compulsory citizenship behavior. Meanwhile, psychological security plays a part in mediating the effect.
Highlights
Organizational citizenship behavior (OCB), as a spontaneous behavior of employees, is not forced by working manual nor explicitly pointed out in the normal compensation system
Vigoda [7] defines this false and passive OCB as Compulsory citizenship behavior (CCB) in the redefinition of OCB boundary, that is involuntary OCB showed by the staff under the pressure of subject, object
We find that organizational justice has a significant effect on compulsory citizenship behavior; psychological security plays a part in mediating the effect (Figure 1)
Summary
Organizational citizenship behavior (OCB), as a spontaneous behavior of employees, is not forced by working manual nor explicitly pointed out in the normal compensation system. It can improve the effectiveness of the organization operation [1]. Under abusive supervision, employees will be forced to implement OCB in order to improve the organizational efficiency In this case, the original voluntary and spontaneous behavior is evolved into a false and passive OCB [5] [6]. Zhao [10] points out that, in general, negative behaviors tend to have a greater significance compared with the positive behaviors In this respect, the study on CCB may be more meaningful than on OCB.
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
