Abstract
Over the past few decades there has been tremendous growth in Emotional Intelligence research. It has been learned that since Emotional Intelligence is not a trait, appropriate intervention programmes can inculcate a combination of dynamic skills required for the same. Emotional Intelligence is an essential factor to be considered in an organizational setup. The present study attempts to determine the influence of Emotional Intelligence on Organizational Commitment and Organizational Citizenship Behavior. Commitment and Citizenship behavior are vital aspects of the organizational world. This study makes use of a sample of 115 Executives working at FCI OEN Connectors, Cochin, Kerala. The tools used for the study are Emotional Intelligence Inventory, The Organizational Commitment Questionnaire and The Organizational Citizenship Behavior Scale. The statistics used for the study are standard deviation and Pearsons product moment correlation. The results indicate that a positive relationship existed between Emotional Intelligence, Organizational Commitment and Organizational Citizenship Behavior.
Highlights
Researchers observed that emotions always work together with cognition and motivation to help the person act appropriately in relation to the social context, or self-regulate
This study aims to find out the influence of Emotional Intelligence Organizational Commitment and Organizational Citizenship Behavior
The tools used for the study are Emotional Intelligence Inventory, The Organizational Commitment Questionnaire and The Organizational Citizenship Behavior Scale
Summary
Researchers observed that emotions always work together with cognition and motivation to help the person act appropriately in relation to the social context, or self-regulate. Mayer and Salovey (1997) have defined emotional intelligence as “the ability to regulate emotions and intellectual growth.”. The domain concepts of emotional intelligence originally propounded by Goleman (1998) have influenced the definition given by Salovey and Mayer. Goleman defines emotional intelligence as, “the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. He suggested that EI consisted of five general components viz. He suggested that EI consisted of five general components viz. self-awareness, self-regulation, motivation, empathy, and social skills
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