The influence of emotional intelligence on employee well-being, creativity and employee engagement during a crisis

Abstract

The concept of Emotional Intelligence (EI) in the workplace has recently gained popularity. There is a dearth of studies that have examined the influence of Emotional Intelligence (EI) on employee well-being, creativity and employee engagement among employees engaged in projects. The purpose of this study was to examine the relationship between Emotional Intelligence and three independent variables, which were Employee Well-Being, Creativity and Employee Engagement. In this quantitative study, the target population was members of project teams. This was a cross-sectional study, and data were collected using a survey strategy. The primary data was collected by using self-administered questionnaires. Based on a sample size of 101 respondents, the data analysis was done by using the SPSS tool. The findings revealed that EI had a strong impact on all three predictors, namely employee well-being, creativity, and engagement. The results of this study will provide useful information to HR managers and leaders in organizations. To the best of the author's knowledge, this study is the first of its kind in Malaysia.