The Influence of Emotional Intelligence on Employee Engagement and Job Satisfaction through Work-Life Balance

Abstract

This research aims to examine how emotional intelligence affects employee engagement. This research also reveals the influence of emotional intelligence on job satisfaction. Work-life balance is used as a mediating variable. Purposive sampling was used to choose the 194 respondents that would make up the research sample. Data analysis utilizing SmartPLS 3.0 software was used to test the hypothesis. Findings from this research indicate that employee engagement is influenced by emotional intelligence both directly and indirectly. Additionally, job satisfaction is influenced both directly and indirectly by emotional intelligence. The findings of this research reveal that, despite each person's distinct work-life balance circumstances, emotional intelligence may be utilized to increase employee satisfaction.