The importance of project office in matrix organization

Abstract

Accepting the continuous business request to have improved quality and decreased price of deliverables, it was mandatory to apply changes to the traditional way of working, i.e., having only a functional-structured organization without common goals for all function units. Having a clear definition of the common goals was a precondition for the settlement of projects. Too fast a transition to a project-structured organization did not show the expected results and the optimum solution was found in a matrix-structured organization. The paper presents the importance of project office in the functioning of a matrix organization. A common way of handling projects, standard procedures and centralized guidance and support for project managers prove that having a project office in a matrix organisation is a benefit to the organisation from business, organisational and financial points of view