Abstract

Purpose – Given the importance of quality assurance and enhancement of curriculum in a higher education institution, it is vital to have a systematic process to measure students’ performance objectively and effectively for continuous improvement in the programme/curriculum. The purpose of this study is to analyse the process of setting up an Outcome-Based Education (OBE) system in a business school of a private higher education institution in Malaysia. The importance and challenges of the OBE system are discussed, while some recommendations for common issues are suggested. Methodology – Document analyses and observations were conducted on ten undergraduate programmes in the business school of a private higher education institution, from 2015 to 2019. These mechanisms are to assess and discuss the processes needed in implementing OBE; while the importance and challenges of having an OBE system in the business school are included. Findings – To have a smooth-running process of implementing an OBE system, proper planning needs to be in place. Data from the OBE system and its utilisation are essential to ensure continuous quality improvement to the curriculum and to give assurance to relevant stakeholders about the quality of graduates. There are several steps that are discussed in this paper to give pointers and guidance to other education institutions in setting up of the OBE process. However, it is undeniable that investment of time and effort is needed to ensure the smooth-running of the OBE establishment and maintenance. Significance – This study is essential to provide a guideline to relevant parties in setting up an OBE system in education institutions. An OBE system is needed to measure students’ performance objectively and effectively while enriching students’ learning experiences. This study will give pointers to the management of the education institution, policy makers, accrediting bodies and academics on implementing an OBE system in the education institutions.

Highlights

  • In the current economic environment, it is vital to have knowledgeable, creative, innovative, and valuable human capital that could drive the economy and country

  • The outcome of the Outcome-Based Education (OBE) process is important to ensure that the education institutions can measure students’ performance objectively and effectively; and provide assurance to relevant stakeholder on the quality and competency of graduates

  • This study aims to discuss the implementation of the OBE process at a business school in a private education institution in Malaysia

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Summary

Introduction

In the current economic environment, it is vital to have knowledgeable, creative, innovative, and valuable human capital that could drive the economy and country. It is important to invest in the education system of the country. It is estimated that roughly RM60.2 billion (equivalent to 19.1% of the total government expenditure) was allocated for the Malaysian education expenditure in 2019, while RM61.6 billion was allocated in 2018.

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