Abstract

This study examines the implementation of Amazon Web Services (AWS) in the MEKATEK pharmacy cashier management system to address the limitations of traditional systems, such as slow transaction processing, data loss risks, and challenges in handling transaction surges. The prototyping method was employed, involving user requirements analysis through interviews and observations, followed by iterative development of core features like inventory management, transactions, reporting, and data backups. Black box testing demonstrated a 100% success rate for core functionalities. Performance analysis recorded stable CPU utilisation below 5% under normal workloads and the ability to handle throughput up to 2532 packets/minute. System optimisation reduced AWS operational costs to IDR 150,000–160,000 per month. AWS implementation improved operational efficiency, strengthened data security through encryption and role-based access control, and minimised human errors. Initial user feedback indicated faster workflows, although adjustments are needed for users with limited technical backgrounds. This study recommends further development, including AI-based analytics and digital payment integration, to enhance MEKATEK’s functionality and competitiveness in the future.

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