Abstract
This research attempts to apply the CNFU and brand personality to examine consumers’ brand<br />switching intentions. Specifically, this research will explore the moderating role of brand personality in<br />the impact of CNFU on brand switching intentions. Research results indicate that high-CNFU<br />individuals tend to express higher brand switching intentions than low-CNFU individuals, whereas<br />low-CNFU individuals tend to express lower brand switching intentions. Moreover, high-CNFU<br />individuals tend to express lower brand switching intentions toward products with strong brand<br />personality than those with weak brand personality, whereas low-CNFU individuals tend to express<br />higher brand switching intentions toward products with strong brand personality than those with low<br />brand personality.
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