The Impact of Work-related Electronic Communication During Non-working Time on Work Performance

Abstract

With the development of electronic information technology, the use of electronic communication equipment for work communication has become ubiquitous in people's work and life, and has brought a series of positive and negative effects. The purpose of this study is to review and analyze the academic literature on non-work time participation in work-related electronic communication. A significant finding is that most of the existing literature focuses on how non-working electronic communication affects employee initiative, work-family conflict, and time banditry behavior. At the same time, there is relatively little discussion on employee work performance. Therefore, this study aims to analyze the relationship between remote employees engaged in work-related electronic communication during non-working time and their work performance by applying affective events theory, job characteristics model theory, and job demands-resources model theory, to provide effective suggestions for enterprises and employees on how to balance work and life.