Abstract
This study investigates the impact of the quality of working life in its various dimensions on the performance of employees at Dawadami General Hospital. The model was evaluated based on the respondents’ responses by assessing the apparent validity of the survey, the validity of the convergence, the internal consistency, the consistency of the structure, and the recognition’s validity, in order to ensure that the survey statements were appropriate to the model before performing structural analysis and hypothesis tests. To analyse data and test hypotheses, we used various statistical methods. The empirical results showed a strong correlation between the dimensions of the quality of working life (salaries and wages, occupational health and security, job satisfaction, opportunities for advancement and career progression, dominant leadership style, and work environment) and the performance of the staff at Dawadami Hospital. It also showed a moral impact by the dimensions of the quality of working life on the level of the job performance of the staff. Moreover, the results indicated no significant differences in opinion about all its dimensions among the study sample, whether by type, age, educational level, job type, number of years of service, or salary.
Highlights
Quality of career life has become an important element in the era of global competitiveness in attracting and retaining competent employees, and it is imperative for business organisations to maintain a high level of quality of life at work, to meet staff aspirations, as confirmed by a review of the literature and applied studies conducted in this field in different business environments, during different time periods and on different administrative activities and levels
Al-Howil Al-Otaibi proven importance of quality of the work environment in developing performance, we have developed a set of issues which indicate insufficient clarity around the quality of life at work and the extent to which this can be applied at the Dawadami public hospital
The research relied on a descriptive approach: a review of the theoretical framework and the concepts of the study to contribute to understanding; interpreting the relationship between variables; reviewing of the theoretical literature, and previous studies on the subject of this research, analysis of the results, and the possibility of developing a theoretical model to study the effect of the quality of working life on the performance of workers and its application to Dawadami public hospital employees
Summary
The aspirations of employees have changed radically, following Maslow’s hierarchy of needs, in accordance with the job opportunities available to them, and they are willing to move jobs to fulfil their aspirations. This poses a challenge for senior management, increasing the difficulties of maintaining a business in a competitive environment, and requiring organisations to analyse their business environment and strive to improve the quality of life at work for its employees. Quality of career life has become an important element in the era of global competitiveness in attracting and retaining competent employees, and it is imperative for business organisations to maintain a high level of quality of life at work, to meet staff aspirations, as confirmed by a review of the literature and applied studies conducted in this field in different business environments, during different time periods and on different administrative activities and levels
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