Abstract
This scientific work is devoted to the analysis of the impact of the COVID-19 pandemic on the behavior of public transport consumers in world practice. The modern world is characterized by qualitatively new conditions for using public transport – the risk of being infected by a new coronavirus infection has a significant impact on passenger behavior. The issue of identifying social behavioral characteristics of public transport users for further adaptation of the sector under consideration to social strategies of consumer behavior is up to date. The following theoretical research methods are used in this work: analysis of statistical data of studies conducted in various countries of the world; review of scientific literature on the selected issues; classification of factors of behavior of public transport users in the conditions of the COVID-19 pandemic. The results make it possible to identify trends in the behavior of public transport passengers and adjust some aspects of the functioning of public transport to increase demand for this type of transport services.
Published Version
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