The Impact of the Application of E-Management on Organizational Excellence: Case Study on King Abdulaziz University

Abstract

Background/Objectives: This study aims to recognize the impact of E-Management on Organizational Excellence. Methods/Statistical Analysis: The Descriptive approach for the case study and the questionnaire has been used as a tool to collect the main data, which may help to achieve the objectives of the study by answering its questions. Study Population shall cover all management staff (6000 employee) in all colleges, managements, sections of King Abdulaziz University in Jeddah, Saudi Arabia. Given the difficulty of conducting the study on all university employees, the study will be applied only on a limited sample of management staff of King Abdulaziz University in Jeddah; the sample shall be 10% of the management staff of University from both genders. Findings: The findings of the study showed that 38% of Organizational Excellence on King Abdulaziz University in Jeddah is due to the application of E-Management methods in the university, while 62% of Organizational Excellence is attributed to other elements. In addition, the findings of the study revealed that there were no statistically significance differences on the significant level among the answers of the sample on the impact of E-Management on Organizational Excellence in King Abdulaziz University attribute to the variable of (gender). And the findings of the study revealed also that there were no statistically significance differences on (the arithmetic means) in the answers of the sample attribute to the variable of (age). The values of significance level of all four E-Management fields were greater than (0.05), which has turned out to be (F > 0.05). Furthermore, the findings of the study revealed that there were no statistically significance differences on (arithmetic means) in the answers of the sample, which attribute to the variable of (educational qualifications). Whereas the significance of (F) test was greater than presumed, significance level of this study (0.05) and it has turned out to be (F > 0.05). The findings of the study revealed that there were no statistically significance differences on (arithmetic means) in the answers of the sample, which attribute to the variable of (years of experience). Also, the values of significance level (Sig) of all four E-Management fields were greater than (0.05). Eventually, the findings of the study revealed that there were no statistically significance differences on (arithmetic means) in the answers of the sample, which attribute to the variable of (job rank). The values of significance level of all four E-Management fields were greater than (0.05). Improvements/Applications: The study recommended working on spreading the culture of excellence among employees in the university, and drew their attention towards internal and external university customer service, considering that excellence is mainly based on this aspect, which can only be achieved by creating positive difference and creative ideas, and providing adequate infrastructure for the application of E-Management throughout supplying all necessary material, human and technical resources for the application of E-Management on all management works provided by the University. Keywords: Arithmetic Means, Educational Qualifications, E-Management, King Abdulaziz University, Organizational Excellence