Abstract
This study aimed to determine strategic agility impact on employees’ performance in commercial banks in Jordan. A self-administrated questionnaire was developed according to research objective and hypotheses. The research population consisted of all managerial employees in Jordanian commercial banks. A random sample was selected consisting of 250 staff members who have senior administrative and supervisory positions in the commercial banks. Statistical techniques were used to test the research hypotheses. The research concluded a set of outcomes, the most important is strategic agility with its dimensions have an impact on employee performance in the commercial banks in Jordan. The research also concluded that strategic agility dimensions (strategic sensitivity, core capabilities, clarity of vision, strategic goals information technology selection, and share responsibility) influence on employee's performance in commercial banks in Jordan. The study recommended that commercial banks in Jordan have to adopt strategic agility approach to improve their employee's performance. The commercial banks must exert their best efforts to rapidly adapt to surrounding environmental variables. Commercial banks have to pay attention to human capital, which plays a major role in achieving good performance.
Highlights
Organization is considered as an open system that affects and affected by surrounding environment, which consists of a set of factors such as social, economic, legislative and political forces
Based on the analytical analysis the study concludes that strategic agility has an impact on employee's performance in commercial banks in Jordan
The research concluded that strategic agility dimensions including strategic sensitivity, core capabilities, clarity of vision, strategic goals information technology selection, and share responsibility, have some positive impacts on employee's performance in commercial banks in Jordan
Summary
Organization is considered as an open system that affects and affected by surrounding environment, which consists of a set of factors such as social, economic, legislative and political forces. Organization can effectively deal with this wide range of variables, so it must improve opportunities available in the external environment. Traditional management methods are no longer useful, so they must move towards dealing with more modern and useful methods for the purpose of facing such changes. Among these methods is strategic agility in its dimensions including strategic sensitivity, collective commitment, and core capabilities, where organizations seek to face external changes and achieve the level of high performance. Strategic agility is one of the modern management methods that deal with unexpected changes, administrative and financial risks faced by companies, in order to increase their competitiveness, and to increase their market share and meeting customer needs and requirements (Ofoegbu & Ayobmi, 2012, p154; Al-Tameemi & Abd-Alghafur, 2020)
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