"The Impact of Social Responsibility on Perceived Service Quality among Graduates of Onaizah Colleges in Saudi Arabia"

Abstract

The study aims to determine the relationship between social responsibility and perceived quality of service from the point of view of graduate students, a sample of 180 graduates from one college. The only response was 82.5% 148 and the survey list was designed using Google models to measure study variables. Statistical analyses were conducted using (SPSS.V.25), and study assumptions were tested using descriptive methods such as averages, percentages, and standard deviation, as well as analytical methods such as simple linear regression, and study results: most important: 1. The social responsibility dimensions of qualified colleges have a morally positive impact on the perceived quality of service from the perspective of graduate students. The study made many recommendations that could help relevant colleges strengthen the dimensions of social responsibility and improve the quality of service, most importantly by providing standards and methods for measuring social responsibility and perceived quality of service to college clients periodically.