The impact of project citizenship behaviours, project commitment and learning project organization on the success of the project: a model proposal

Abstract

Purpose - This study examines the concepts of organizational commitment, organizational citizenship behaviors and learning organization characteristics from a project organization point of view; aims to explain how the behaviors and characteristics in this context would affect achieving the objectives of the project. Based on these results it is also aimed to create a model that would maximize success in project management. Methodology - A broad literature survey has been conducted on the organizational citizenship behavior, learning organizations and organizational commitment concepts from project management point of view. The results of researches that are directly related to the topic have been put together. At the last stage, research findings were synthesized and a model is developed based on the dimensions that positively influence success in the project management. Findings- In addition to knowing and implementing the right tools and techniques, it has become clear that the presence of human factors such as stakeholders’ commitment to the project, learning organization, and project citizenship behaviors also play a very important role in achieving the goals of the project successfully. Conclusion- Recently, practitioners focus more on the tools and techniques used in the project management and the competencies of the team. But the human factors in project management remain neglected. This study draws attention to the shortcomings of these elements, which have been overlooked in traditional project management approaches, which are currently being implemented intensively. Drawing attention to these elements through this study, a model is developed which could be beneficial for the academicians as well as professional project managers.