The Impact of Organizational Justice on Job Commitment among the Employees in Jordanian Commercial Banks: Case of Arab Bank

Abstract

The study aimed to identify the effect of organizational justice on the job commitment among the employees in Jordanian commercial banks – the case of Arab Bank. The correlation descriptive approach was used for its suitability for the purposes of the study, and the study sample was selected from the employees working in the General Administration building of the Arab Bank according to the sample selection table from The study population was randomly assigned, whose number is (186) employees.The results of the study showed that the management in the Arab Bank applying the four organizational justice dimensions (distributive justice, procedural justice, evaluative justice and interactive justice) were moderate, and the results showed that the job commitment of Arab Bank employees was also moderate.When testing the hypotheses of the study, it was found that there is a statistically significant differences at the level (α = 0.05) of organizational justice in its dimensions (distributive justice, procedural justice, evaluative justice and interactive justice) on the job commitment among employees at the Arab Bank.The study recommended the necessity of working to raise the level of fairness of the administrative procedures applied in the Arab Bank, and work to raise the level of interactive justice by holding periodic meetings within the bank to discuss the needs and requirements of employees. Keywords : Organizational Justice, Job Commitment, Jordanian Commercial Banks, Arab Bank DOI: 10.7176/JLPG/130-07 Publication date: March 31 st 2023